AFTER DELIVERY PLEASE INSPECT YOUR FURNITURE. SHOULD YOU HAVE AN ISSUE OR FAULT WITH YOUR ITEM, YOU ARE REQUIRED TO GET IN TOUCH WITHIN 48HOURS  OF DELIVERY. CONTACT OUTSIDE OF THIS TIME FRAME WILL BE NULL AND VOID.

PRIOR TO ORDERING LARGE ITEMS;

IT IS YOUR RESPONSIBILITY TO VIEW AND MEASURE BEFORE PURCHASING.  A £100 HANDLING FEE WILL BE CHARGED.SHOULD WE HAVE TO RETURN OR EXCHANGE THESE ITEMS.

OUR DRIVERS AND STAFF BARE NO RESPONSIBILITY FOR THE REMOVAL OF THE FIXTURES AND FITTINGS WITHIN YOUR HOUSEHOLD - **PLEASE DO NOT ASK OUR STAFF TO DO SO**

PLEASE ENSURE ROOMS AND PATHWAYS ARE CLEAR FOR THE SAFETY AND WELL-BEING OF OUR STAFF. WE WONT BE LIABLE FOR ANY REPAIRS AND DAMAGES THAT MAY OCCUR.

ALL QUOTES AND PRICES GIVEN, ARE ONLY VALID AT THE TIME OF PURCHASE AND ARE SUBJECT TO CHANGE WITHOUT NOTICE.  NO RETURN OR EXCHANGES ON SALE OR CUSTOM ORDERS.

*** ALL SALE ITEMS ARE SOLD AS SEEN.

PAYMENT PLANS ARE AVAILABLE AND MUST BE PAID OVER 4 INSTALLMENTS. DEPOSITS PLACED ON AN ITEM MUST BE PAID IN FULL AND USED WITHIN 6 MONTHS. REFUNDS OR PRODUCT TRANSFERS WILL NOT BE GIVEN ON DEPOSITS PAID.  PLEASE KEEP A RECORD OF YOUR RECEIPT AND INVOICE NUMBER OTHERWISE YOUR GUARANTEE WILL BE NULL AND VOID

48 HOURS NOTICE IS REQUIRED TO CHANGE THE DELIVERY DATE OTHERWISE A £50 ADMIN/HANDLING FEE WILL BE CHARGED.

MADE TO ORDER AND CUSTOM BEDS MUST BE PAID IN FULL BEFORE DELIVERY.

12 MONTHS GUARANTEE

SHOULD ANY ISSUES OR FAULTS ARISE IN YOUR 12 MONTHS FROM DATE OF PURCHASE. YOU ARE REQUIRED TO CONTACT OUR OFFICE WE WILL REGISTER YOUR CLAIM AND SEND MAINTENANCE OUT TO CARRY OUT AN INSPECTION. ONCE THE INSPECTION IS CONFIRMED WITH US, IF THE DAMAGE IS CAUSED BY THE MANUFACTURER THE WE WILL ARRANGE FOR A REPALCEMENT, IF WE ARE UNABLE TO REPLACE WE WILL ISSUE YOU WITH A CREDIT NOTE.

EXCLUSIONS OF THE GUARANTEE

• ANY RETURN OR EXCHANGE ON MATTRESSES
• FORCE OR TENSIONON APPLIED TO A CONCENTRATED AREA
• DISCOLOURATION DUE TO PRODUCTS OR POSITIONING (I.E DIRECT SUNLIGHT)
• GENERAL WEAR AND TEAR
• ACCIDENTAL DAMAGE
• FAILURE TO MAINTAIN
• COMMERCIAL OR INSTISTUTIONAL USE
• INCORRECT CARE OR STORAGE
• MISUSE
• SALE/DISCOUNT/PROMOTIONAL OFFERS ARE EXCLUDED***
• CUSTOM ORDERS
• SELF ASSEMBLY
• STANDARD MATTRESS